Prints Order Inquiry
We strive to make sure our clients are completely satisfied with their prints order. If there is an issue with your order we are happy to make it right.
In regards to image quality, text or data displayed, and/or package content: 1) Read the directions below 2) Complete the form.
Complete the form as throughly as possible.
It aids us in identifying the correct portrait(s) or order(s) and speeds up our turn around time to resolve the inquiry.
Do not submit more than one form. It pushes the original inquiry back in the time line.
We will contact you regarding your inquiry within 48-72 hours, Monday through Friday 9am-5pm, during the regular school year.
***SUMMER OFFICE HOURS*** June through August: Replies will be made on Fridays.
Zero Tolerance Policy: We do not tolerate any form of aggression, bullying, or unkind behavior in any communication medium. If such behavior is detected, the order in question will be refunded immediately, and no further communication will occur without legal representation. By submitting this form, you agree to these terms.